Legal
Privacy Policy
Who we are
Chainlabs Consulting FZC (“Chainlabs”, “we”) runs chainlabsconsulting.com and is responsible for the personal data described in this policy.
- Registered in Sharjah Publishing City Free Zone (SPCFZ), United Arab Emirates: formation no. 4309848, licence no. 4309848.01
- Registered office: Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates
- Contact: contact@
chainlabsconsulting.com
This policy covers what we collect through this website and when you email us, why we collect it, and the choices you have.
What we collect
We collect only what you send us and the basic technical data needed to run the website.
- Contact form: your name, company, email address and message.
- Email: your name, email address, signature details and what you write to us.
- Technical data: when you visit, our hosting provider processes your IP address, browser and device type, and the pages you request, to deliver the site and protect it from abuse. We don’t use this to identify you.
We don’t ask for sensitive personal data, so please don’t include it in messages. This website is for businesses and isn’t directed at children.
How we use it and why
We use your data to reply to you, to run the website, and to meet our legal obligations. Where the law that protects you (for example the UAE PDPL or the EU/UK GDPR) asks for a legal basis, these are ours:
| Purpose | Data used | Legal basis |
|---|---|---|
| Reply to your enquiry and discuss a possible engagement | Contact form and email data | Steps you ask us to take before a contract; our legitimate interest in responding |
| Run and secure the website | Technical data | Our legitimate interest in a working, secure site |
| Measure site traffic in aggregate | Cookieless analytics (see Cookies and analytics) | Our legitimate interest in understanding how the site is used |
| Keep business records and complete business verification checks | Correspondence and records | Legal obligation |
We don’t sell your data, use it for advertising, or make automated decisions about you.
Who we share it with
We share data only with the service providers that run our website and email, and only for the purposes above.
| Provider | What it does for us | Data it handles | Where |
|---|---|---|---|
| Cloudflare, Inc. | Hosts and secures the website; cookieless traffic analytics | Technical data | Global network; US company |
| Formspree, Inc. | Receives contact form submissions and forwards them to our inbox | Contact form data | United States |
| Zoho Corporation | Business email | Contact form data and correspondence | European Union |
We may also share data with our professional advisers (such as lawyers and accountants) under confidentiality, or where the law requires it. If our business changes ownership, data may pass to the new owner under this policy.
International transfers
Your data may be processed in the European Union, the United Arab Emirates and the United States. Most of our clients are in Europe and we mainly use data centres in the EU, while some of our providers also process data in the US. Where the law that protects you requires safeguards for these transfers, as the EU and UK GDPR do, we rely on the European Commission’s standard contractual clauses, the EU-US Data Privacy Framework where a provider is certified under it, or equivalent protections.
How long we keep it
We keep personal data only as long as we need it.
| Data | How long |
|---|---|
| Enquiries that don’t lead to work | Up to 24 months after our last contact, then deleted |
| Client correspondence and records | For the engagement, then 7 years from the end of the financial year they relate to, as UAE Corporate Tax law requires, or longer if a tax audit or dispute needs it |
| Website technical logs | Kept by Cloudflare for a short period under its own retention rules |
Your rights
You can ask us what data we hold about you and have it corrected or deleted by emailing contact@
- get a copy of your data in a portable format
- restrict or object to how we use it
- withdraw consent, where we rely on it
We reply within one month. If you’re unhappy with how we handle your data, you can complain to your local data protection authority, such as the UK Information Commissioner’s Office or your EU country’s supervisory authority. We’d appreciate the chance to put it right first.
Cookies and analytics
This website doesn’t use advertising or tracking cookies. We measure traffic with Cloudflare Web Analytics, which counts visits without cookies and without identifying you. Cloudflare may set a strictly necessary security cookie to protect the site from bots and attacks, and Formspree may run anti-spam checks when you submit the form.
Security, changes and contact
The site is served only over HTTPS, we use providers with strong security practices, and we limit access to your data to the people who need it. No system is perfectly secure, so please don’t send sensitive data through the form.
We’ll update this page when our practices change and update the date at the top. For any question about your data, email contact@